CALM IN THE CHAOS™
The Difficult Conversations Masterclass for Senior Leaders
Handle difficult conversations with confidence, improve performance and strengthen workplace relationships.
A practical one-day masterclass for senior leaders who want to address conflict, improve accountability and lead challenging conversations without damaging trust.
Maximum 10 participants.
Investment: €1,200 per participant.
The conversation you are avoiding is usually the one that matters most.
Perhaps you need to:
- Address poor performance
- Challenge unacceptable behaviour
- Lead a difficult change process
- Hold someone accountable
- Resolve conflict within your team
- Manage a difficult stakeholder relationship
Most leaders know what needs to be said.
The challenge is knowing how to say it.
CALM IN THE CHAOS™ provides practical tools and frameworks to help you navigate these conversations with confidence.
ABOUT MARIE
Leadership experience. Practical solutions.
Hi, I’m Marie Killeen.
I have spent more than twelve years leading services, managing teams and navigating the realities of leadership in complex, people-focused organisations.
As Service Manager of Employability Clare, I lead a growing service supporting people with disabilities to secure and sustain employment.
Throughout my career I have worked with leaders facing the same challenges:
- Difficult conversations
- Performance concerns
- Team conflict
- Organisational change
- High-pressure decisions
CALM IN THE CHAOS™ was created to help leaders develop the confidence and skills to handle these situations effectively.
My approach combines leadership experience, coaching techniques and practical frameworks that can be applied immediately.
WHAT YOU WILL LEARN
By the end of the masterclass you will be able to:
✓ Hold difficult conversations with confidence
✓ Address underperformance professionally
✓ Use coaching skills to gain commitment
✓ Reduce defensiveness and conflict
✓ Improve accountability within your team
✓ Prepare for high-stakes conversations
✓ Create positive outcomes without avoiding difficult issues
WHO SHOULD ATTEND?
Designed for:
- CEOs
- Directors
- Senior Managers
- Service Managers
- Programme Managers
- Department Heads
- Regional Managers with significant people responsibilities
WHAT MAKES THIS DIFFERENT?
Unlike many leadership programmes, CALM IN THE CHAOS™ focuses on real workplace conversations.
Participants work on actual challenges they are currently facing and leave with practical tools they can apply immediately.
No leadership jargon.
No theoretical models for the sake of theory.
Just practical skills that work.
UPCOMING EVENTS
September 2026 – Munster
October 2026 – Leinster
November 2026 – Connacht
December 2026 – Ulster
Maximum 10 participants per event.
Don’t let difficult conversations become bigger problems.
Join CALM IN THE CHAOS™ and develop the confidence, structure and practical skills to handle the conversations that matter most.
Contact info@eliteleadership.ie
A short, focused conversation to see if this is a good fit.